Privacy Policy
Last updated: January 2024
1. Introduction
Farm-Guard Aquatics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aquaculture monitoring systems and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account registration information (name, email, phone number)
- Farm and operation details
- Payment and billing information
- Communications with our support team
- Sensor data from your Farm-Guard devices
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our monitoring services
- Process transactions and send related information
- Send technical alerts and updates about your systems
- Respond to your comments, questions, and support requests
- Analyze trends and usage patterns to improve our products
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your Farm-Guard devices and our servers is encrypted using industry-standard protocols.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Sensor data is retained according to your subscription tier, with options for extended historical data storage.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Export your data in a portable format
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@farm-guardaquatics.com
Address: 123 Aquaculture Way, Green Valley, CA 95945